How to fight too many returns in your online shop?
Posted in: Blog, E-Commerce, Uncategorized by Jure Kodzoman on August 4, 2011 | No Comments
Items returning to your online shop are problematic, bring additional costs and customer dissatisfaction. But there are ways to get around this and lower the number of returns.
Saved cart – still a common Ecommerce issue?
Posted in: Blog, E-Commerce, Uncategorized, Usability by Jure Kodzoman on April 21, 2011 | No Comments
As Steve Krug’s (famous usability expert) wife once said to him, “If you like Amazon so much, why don’t you marry it?” Personally, I’m not such a huge fan of Amazon. But, there is one thing I like very much about it (OK, there’s more than one, but I like this one a lot).
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